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Booking Terms & Conditions


General Booking T&Cs

  • Tickets and passes cannot be refunded.
  • You must be in your seat 5 minutes before the advertised start time, otherwise it will be given to a passholder.
  • By ordering a ticket, you are confirming that you meet the recommended age rating for the events as provided by the festival.
  • Workshop attendees must be over the age of 18.
  • Proof of ID will be required when purchasing or collecting discounted or concessionary tickets.
  • All purchases are subject to a small booking fee
  • By ordering a ticket you agree that you will adhere to our Festival’s Code of Conduct, and any clear breach of said Code of Conduct will result in your immediate removal from the festival with no refund.
  • By booking with us you will be added to the MAF mailing list, you can unsubscribe at any point by clicking unsubscribe in the newsletters. Contact may be made directly through our booking system should there be any important information regarding your booking.
  • If purchasing a ticket to an event in venue, you must adhere to our Community Agreement
  • Should Manchester Animation Festival (MAF) have to postpone or cancel an event due to unforeseen circumstances, ticket holders will be notified as soon as possible and refunds will be issued to those who have purchased a ticket individually. There will be no compensation for passholders.
  • By creating an account with Eventive, you agree to the Eventive Terms of Service and Privacy Policy.
  • MAF reserves the right to remove or block anyone using inappropriate, offensive/abusive language or actions from interacting in a live event. Participation in future live events, chats or even passes and tickets to future events may be revoked.
  • You agree to view the MAF website and Eventive website, including all associated features and functionalities, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content. You agree not to archive, download, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use content and information contained on or obtained from or through MAF.

Additional Booking T&Cs for the Online Festival

  • Please ensure that you have the relevant equipment to view the festival before making an online booking. For information on this please see the Audience FAQ.
  • MAF reserves the right to remove or block anyone using inappropriate, offensive/abusive language or actions from interacting in a live event. Participation in future live events, chats or even passes and tickets to future events may be revoked.
  • Online content – Once you start watching a programme you have 48 hours to complete your viewing or you will need to purchase another ticket.
  • Online content – Only certain online events are available internationally. No films online will be viewable outside of the UK.
  • Online MAF content is for private viewing only and is not to be shared, distributed or viewed in a commercial, public or educational environment.
  • Any unauthorised exhibition of MAF events in an education or cinema premises may be subject to legal action.