Audience FAQ

Please find below some answers that might be useful to any questions you have about this year’s festival.

When is the Festival taking place?

This years festival takes place from Sun 10 – Thu 14 Nov in venue and our online offering will be available online from Fri 15 Nov – Sat 30 Nov.

Family Day takes place on Sun 10 Nov.
Animation Connections Conference takes place on Wed 13 Nov.
The Animation Nation Forum and the Marketplace take place on Thu 14 Nov.

Sunday is aimed at more of a general public audience who may only want to attend one event and miss out on tickets Mon-Thu due to passholders. Passholder ticket allocations for Sun will be very limited so we highly advise pass holders to arrange their trip around the Mon-Thu programming.

What venues does the festival take place at?

Manchester Animation Festival 2024 will be in-venue from 10-14 Nov 2024. The festival’s core venue will be HOME, with other events taking place at Manchester Central Library, The Anthony Burgess Foundation, The Bridgewater Hall, and Maldron Hotel.

For information about the venues accessibility please see our access pages here.

Can I submit my film to the festival?

Submissions for MAF 2024 are now closed sorry! Submissions for MAF 2025 will open after this years edition, stay tuned in November for updates on opening dates.

Will any of this year's festival be online?

Yes! Whilst we are returning to MAF in venue, we don’t want to leave behind the audiences that loved our online output the past three years.
This years online offering will be available online from Fri 15 Nov – Sat 30 Nov and will consist of a selection of shorts films playing at the festival, along with a selection of Q&A’s and Masterclasses; some of which are events recorded during the in-person festival and some of which are exclusive to online audiences!

Access to the online programme will be available for anyone with a Festival Pass, an Online Only Pass, and single tickets will be available too.
Whether you enjoy experiencing the best animation films on the big screen or from the comfort of your own home we hope to be able to provide a MAF that suits you!

What is what at the festival - there are acronyms everywhere?

Since we founded in 2015 our event has grown tremendously! As it has we have added additional events to focus on certain aspects of animation. Before you buy passes or tickets, here is a bit more information about what our event offers to know a bit more about the event and to help you make the right choice.

Festival: The events you’ve come to expect from us year after year, an international line up of short & feature films, masterclasses, panels, social events and more; for animated film fans and creators who want to explore the magic of animation.

ANF – Animation Nation Forum: for animation professionals looking to get to grips the inside scoop on the business of animation and make new connections. Dedicated to sharing all aspects of animation business, from non-broadcast to big budget features if you’re a studio or if you work for a studio, if you’re senior or finding your feet this event is accessible to all wanting to find out more as we showcase the global animation industry.

ACC – Animated Connections Conference: for animation professionals and educators wanting to bridge the gap between education and industry and exploring practical ways we can ensure a bright future for animation.

MAF Market: free for all delegates to attend so come down and meet some of the great and the good from the world of animation.

When do passes go on sale, and how much will they be?

Tickets and passes will go on sale following our programme launch on Tue 26 Sep. Friends of MAF will get a 48 hour pre-sale access on Wed 27 Sep, then tickets and passes will be on general sale from Fri 29 Sep at 12 noon.

Pass prices and types for MAF 2024 are as follows:

Festival Pass – Access to all Festival events (excluding workshops and the ANF).
£110 (£90 concession)

ANF Pass – Access to all Animation Nation Forum events (excluding festival events).
Corporate: £125 (£100 early bird)
Freelancer: £100 (£90 early bird)

Festival + ANF pass – Access to all festival events, ANF events and the Animated Connections Conference (only workshops are excluded here!)
£200 (£175 freelancer)

Festival Day Pass – Access to all Festival events on a given day (excluding workshops and the ANF).
£50 (£40 concession)

Film Pass – Access to 5 film screenings throughout the festival (features or shorts you decide).
£40 (£35 concession)

MAF Online Pass – Gives access to all online events.
£50 (£40 concession)

For more details about what is covered with each pass and to buy your passes please visit the tickets and passes page of the website.

Pass prices seem expensive...

We always aim to make MAF as affordable and accessible as possible, however due to the current cost of living crisis many of our suppliers, venues and delivery partners have increased their fees significantly (some even double). We increased pass prices last year for the first time since 2016 and our aim is to continue to keep these as cost effective for our audiences as possible but also allowing us to operate as it always has done without a negative financial and mental health impact to our staff.

Can I find trigger warnings for any programmes across the festival?

The festival recognises the subjective nature of cinema and that people can have very different, and sometimes very challenging, responses to films. We do our very best to ensure that our audience have the information they need to make the right choices for them. We have trigger warnings on every programme which needs them. These are based on the Trigger Warning Guidance issued by The Whole Picture Toolkit as well as some more we have added.

To find the trigger warnings, simply go to the event in the schedule and read the copy.

We hope that those that need this information find it useful!

I'd love to take a table out at the MAF Marketplace, or maybe sponsor the festival! How do I do that?

We’d love to have you with us! If your company would like to take a table out at our marketplace, or even better support us a sponsor, simply email dan@manchesteranimationfestival.co.uk and he’ll provide you with a little more information!

I work at a college/university and I'd like to book for a large group of students, how can I book that?

If you’d like to find out about our group booking discounts and bespoke options, please email boxofffice@manchesteranimationfestival.co.uk.

Please do so as soon as possible as group bookings will be much harder to facilitate once passes are launched and space is filling up. We advise you email us in September or earlier ideally. Leaving requests into October reduce the chances as pass levels run low and some educational finance departments can’t work fast enough to clear invoices before the festival in November.

Where can I find accessibility information about the festival?

Check out our access information here.

What ticketing system are you using?

We are using Eventive for our online offering and box office system, as well as Stripe for all of our payments!

You can find out more about their privacy in the below links:

https://stripe.com/gb/privacy

I've bought a pass for a friend, how can I give it to them?

Head to the our Eventive site and log in to your Eventive account. View your passes by clicking the pass icon in the upper right corner.

If you see “Details Needed” in red next to your pass, click Edit Details to fill in information still needed for your pass, like your name.

If you have multiple passes in your account, you can assign them to different people by clicking the gear icon to the right and then clicking “Transfer Pass”.

You will need the email address of the person you are transferring the pass to. Once you submit the form, the recipient will receive an email with a link that will allow them to accept the transfer and add the pass to their account. Until they accept the transfer, the pass will remain in your account. Once they accept, the pass will permanently disappear from your account unless the recipient transfers it back to you. The recipient will then follow the steps above to activate their account.

What System and Device Requirements do I need for the Online Festival?

You can watch content on PCs running Windows 7+, Intel-based Macs running macOS 10.12+,. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari on iOS 11.2.

If you have an Apple TV or Roku device, you can use Eventive’s dedicated apps for these platforms (Please note: livestreams are currently not available via the TV app). If you have a Chromecast, you can cast to it from Chrome on your computer or Android phone Android 6.0 or later.

You can test the system to make sure it works on your devices here.

Detailed instructions can be found here: https://watch.eventive.org/help.

Keep in mind that the most fool proof way to watch films will be from a computer with the most up-to-date browser and operating system.

How does viewing online content work?

Most of the content will go live on Fri 15 Nov. Many of the events will be pre-recorded so you can view them at your leisure during the festival. Do check each individual page for their availability window.

Once you have ordered your ticket, you will see a “Watch Now” button. This button will become active when the content becomes available. Once you hit watch now, you have 48 hours to complete your viewing of the programme or event.

If you’ve ordered a program that includes a livestream, simply navigate to the Q&A and then click “Enter Livestream” at the designated time. There is a countdown clock on the livestream window to let you know when it will start.

How will you be screening work securely online at the festival?

All short film content screened at MAF is run through state-of-the-art DRM security with forensic watermarking.

DRM prevents users from downloading, copying, redistributing, or converting content to ensure streams only play back on trusted devices with a valid session.

I don’t live in the UK, can I still watch the online festival?

All online talks/Q&As/masterclasses will be available to our international audiences.

All films are geolocked and can only be viewed in the UK & Northern Ireland, unless otherwise stated. The geolocked films are due to distribution rights in other territories and filmmakers wishes.

I’m having trouble with my account or tech issues, who do I contact?

Please see the online help through eventive or launch their live chat.

Who can I contact at MAF for other questions?

Please visit the contact us page and use the form there.

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